Data Deletion Instructions — Chess & Ludo by Walletmix
Chess by Walletmix (com.walletmix.chess) and Ludo by Walletmix (com.walletmix.ludo) do not require user accounts or collect personal identifiers such as email addresses or phone numbers.
1. Deleting On-Device Data Immediately
- Android: Open Settings → Apps → Chess by Walletmix (or Ludo by Walletmix) → Storage → Clear Storage / Uninstall. This immediately erases your local guest profile (
wmx_player_profile), preferences (wmx_preferences), and saved games.
- iOS / iPadOS: Delete the app from your Home Screen, or clear website/app data in Settings.
- Web Browser: Clear site data for
game.walletmix.com in your browser settings.
2. Requesting Deletion of Online Multiplayer Match Records
Active multiplayer room caches expire automatically from Redis within 2 hours. If you have played online multiplayer matches and wish to have historical match records associated with your anonymous Guest Player ID or Room Code purged from our PostgreSQL database:
- Send an email to support@walletmix.com with the subject line
Data Deletion Request - Walletmix Games.
- Include your display nickname or 6-character Room Code(s) if known.
- Our team will permanently delete the corresponding match records within 7 business days and confirm completion by email.