Player Support — Chess & Ludo by Walletmix

Need help with Chess by Walletmix (com.walletmix.chess) or Ludo by Walletmix (com.walletmix.ludo)? Our engineering and support team is ready to assist.

Contact Support

• Support Email: support@walletmix.com
• Official Portal: https://game.walletmix.com
• Company Website: https://walletmix.com

Frequently Asked Questions

• Can I play offline without an internet connection?
  Yes. Both Chess (against 5 levels of Stockfish WASM AI or Local 2-Player) and Ludo (against 1–3 AI opponents or Local 2–4 Players) work 100% offline.
• How do Private Room invitations work?
  Select Private Room (Invite), tap Create Private Room, and share the 6-character room code or invite link with your friends across Android, iOS, or Web.
• How do I switch between English and Bangla (বাংলা)?
  Tap the language button (বাংলা / EN) in the top navigation bar at any time.
• How do I delete my saved data?
  See our Data Deletion Instructions page.