Support & Troubleshooting — Roller Coaster Ride: Walletmix

In-Game Title: Roller Coaster Ride • by Walletmix • Launcher Label: Coaster Ride

1. Restoring the Premium Adventure Pack

If you previously purchased the one-time Premium Adventure Pack (Android SKU: premium_adventure_pack; iOS SKU: com.walletmix.rollermix.premium_adventure_pack) and reinstalled the app or switched to a new device on the same store platform:

1. Ensure your device is signed into the same Apple ID or Google Play account used for the original purchase and has an active internet connection.
2. On the game's Home screen, tap Parents (top-right corner) and solve the multi-step arithmetic Parental Gate.
3. Inside the Parent Area, tap Restore Purchases.
4. Once verified by Apple StoreKit 2 or the Google Play verification service, Worlds 4–6 and all 3 Adventure Pack toy carts, patterns, and trails unlock immediately for offline play.

Note: Apple App Store and Google Play purchases are managed by separate platform ecosystems and cannot be transferred between iOS and Android.

2. Pending Transactions (Ask to Buy / Deferred Payment)

If a purchase is awaiting parental approval (such as Apple Ask to Buy or a pending Google Play payment method), the Parent Area status bar will display Pending Approval. No content is unlocked until the store confirms payment completion. Once approved, open the Parent Area and tap Restore Purchases (or restart the app while online) to complete verification.

3. Managing Optional Haunted Rides (Ghost Manor)

Ghost Manor: Haunted Coaster (ghost_manor_01) is an optional, theatrical haunted coaster that is OFF by default:

• To Enable or Hide Ghost Manor: Open Home → Parents → Parental Gate and toggle Enable Haunted Rides ON or OFF.
• To Lock Gentle Mode: In the same Parent Area row, tap Max Haunted Intensity to lock the ride to Gentle Ghosts (warm lantern light, zero fog flashes, calm music).
• During a Ride: Players can tap the Calm & Brighten button in the top bar (or on the Pause screen) at any moment to immediately brighten the scene and switch to Gentle Ghosts.

4. Controls, Camera Views & Comfort Settings

• Coaster Camera Views (Chase vs. Front-Seat 3D): While riding Rainbow Summit or Ghost Manor, tap the camera button in the top-right HUD (or toggle in Settings) to switch between the 3rd-person Chase Camera and the 1st-person Front-Seat 3D Camera.
• Steering & Reach Controls: In Settings, switch between Touch Drag and Large Left/Right Buttons. On road tracks, you can also choose between Auto-Roll (cart moves forward automatically) and Hold-to-Roll (cart coasts to a gentle stop whenever your finger lifts).
• Reduced Motion & 30 FPS Battery Saver: Enable Reduced Motion in Settings to soften camera banking, disable FOV speed boosts, and zero out front-seat vertical G-spring bounce. Enable 30 FPS Mode to reduce battery usage and device warmth on older phones or tablets.

5. Resetting Local Gameplay Progress

To clear completed level stars and sticker progress for a fresh playthrough without losing your verified Premium Adventure Pack ownership:

1. Open Home → Parents → Parental Gate.
2. Tap Reset Local Gameplay Progress at the bottom of the Parent Area, then tap Confirm Reset.